big tipper: my haul from Farmyard

Aren't big tips just the greatest? As the owner of Well Minded, I don't always get a gratuity, but I sure appreciate it when I do. Today I got an awesome tip from a client who is also a friend. She is away for a while, and I'm caring for her dogs, so she was unable to pick up her CSA basket from Farmyard today. Instead, she gave it to me as a tip, and I couldn't be happier about it! I've had the pleasure of testing out some of the gorgeous produce from Farmyard before, as my client friend can't always consume all she receives, but I've never had a whole basket, so I'm quite excited, and already planning what to make with it for the next few days.

I was provided an address and a Farmyard tote to return when picking up this week's haul. 20130614-143215.jpg

Although I needed my navigation system to find the neighborhood, once I got there, the house was unmistakable. The front yard presented rows of tomatoes, lettuce, squash, and the like. When I pulled up, it was something out of a Norman Rockwell Painting, only modern. Rebecca waived and greeted me warmly. She knew who I was, even though we'd never met. She was collecting some small yellow tomatoes from the garden, and her bucket was overflowing, literally, so I followed behind, picking up the dropped tomatoes that trailed behind her.

She invited me into her home, where her big yellow lab lumbered a welcome just as warm. Rebecca took my tote and handed me a fresh one full of her garden's bounty. It included a bunch of sorrel, some giant zucchini, cucumbers, heirloom tomatoes, a variety of small tomatoes, two jalapeños, some garlic, a bunch of apples, and a dozen eggs. Gorgeous! Rebecca explained what I was receiving and even provided a recipe for using the sorrel, something I've honestly never cooked with. I'm excited to try it!20130614-143244.jpg

I am especially impressed with the eggs. As a verging-upon vegan individual who loves her eggs, it makes me feel better about falling off the wagon when I know they come from happy, healthy, pampered chickens, which is the case with Farmyard. We've considered getting our own chickens because they make great pets and provide eggs, but haven't taken the plunge quite, yet. I love caring for my clients' chickens, and often get tipped in eggs, Little House on the Prairie-style. 20130614-143305.jpg

The kids just loved the jewel-toned eggs and couldn't keep their hands off of them. They are beautiful.

As I started the car, Porter chomped into a freshly picked apple, which was satisfying to us both.

What a wonderful first experience we had at Farmyard. We've been considering signing up for a CSA for quite some time, and this might be just the thing to send us over the edge!

keeping it small: size matters to me

When I started pet sitting full time, I initially tried any advertising I could think of. In order to build an initial client base, I threw lots of time and money down every conceivable avenue, only to receive very little in return. I learned quickly that networking and building relationships in the community was the fastest and best way to build my client base. Though we're always accepting new clients, we're now a manageable size, considering it's basically just myself and one other sitter. I prefer to keep it small because, well, let's be real: I'm a control freak. That, and I love the fact that I know each of my clients very well. They are almost like family. We partner with our clients to make sure their pets get the best care. Many of our clients have been with us since the beginning in 2005, and we're so grateful to have these relationships that often last through multiple "generations" of pets.

We now build our business primarily from client and community referrals, which is the best way to go for us. Just as our clients want to have the best pet sitter in all the land, we want to have the most awesome clients. By gaining new clients through referrals and spending time in the community, we can more readily trust that this will be the case, and they usually feel very comfortable knowing that a trusted source has said we're the best.

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Because we value referrals so highly, we offer our clients an ongoing, graduated referral reward that gets better each time the referred client uses our services. Our client who is kind enough to refer to us gets rewarded over and over! It's been a great success for us, and it's a good feeling to know that we can say thank you to those who spread the word about Well Minded.

Growing our business this way allows us to create a family bond with our clients. I love that when a client's name pops up on my phone, I know exactly who they are and who their pets are. Size does matter. And we prefer to keep it small.

the big, bad world: enter, ThunderShirt, part 1 (Rex)

There's a lot to be afraid of in this world. I have heard amazing things about the ThunderShirt. Though I'm thankful my dog does not suffer from anxiety issues, I really wanted to find out what all the buzz is about. The product line has expanded since the company's inception, but their flagship product is the ThunderShirt for dogs, which, according to thundershirt.com,

uses gentle hugging to calm your dog or cat. With its patented design, ThunderShirt’s gentle, constant pressure has a dramatic calming effect for most dogs and cats if they are anxious, fearful or overexcited. Based on surveys completed by over two thousand customers, over 80% of dogs and cats show significant improvement in symptoms when using ThunderShirt. ThunderShirt is already helping hundreds of thousands of dogs and cats around the world and is recommended by thousands of veterinarians and trainers. How does ThunderShirt work? Experts believe that pressure has a calming effect on the nervous system, possibly by releasing a calming hormone like endorphins. Using pressure to relieve anxiety in people and animals has been a common practice for years.

Could it be true? I asked around, and one of my clients, Leah, was happy to sing ThunderShirt's praises. She rescued her pooch, Rex, from a year of neglect, where he had very little contact with people, and no contact with other animals. Since it was the first year of his life, she had to start over with him. "While he is very intelligent," she explained, "the world doesn't quite make sense to him." Leah helped Rex become happier and healthier, but there were still things that scared him and caused him stress. She sought the help of a behaviorist who taught Rex coping techniques that he used–and still uses–to his benefit. The techniques helped Rex work through the stress, but the stress, itself, was still there. Leah decided to try the ThunderShirt to minimize Rex's stress. She admits that she was skeptical, but was familiar with the use of pressure vests for people with autism, so she was willing to give it a try. She started by putting it on Rex for brief periods absent of stress, and by the second or third time she put it on him (calling it his "shirt" each time), he was comfortable with it. Soon after, a large monsoon–a major stressor for Rex–rolled through. Leah noticed Rex beginning to get anxious, so she asked him if he wanted to wear his "shirt." He gave her his "yes" response. Leah explained,

He calmed down long enough for me to slip the ThunderShirt onto him...it didn't seem to be helping. However, when I asked him if he wanted me to take off his 'shirt' and started to take it off, he gave me his 'no' response...After the storm had passed, he positioned himself as he had when I put the vest on him, clearly ready for it to be removed, so I asked him if he wanted me to take his 'shirt' off, and got a 'yes.'

As monsoon season goes here in the Phoenix area, she soon experienced a similar situation with Rex. She saw even more improvement when using the ThunderShirt.

The third monsoon of the season approached, and, this time, Rex recognized the benefit of the ThunderShirt, himself. He found his "shirt" and brought it to Leah, asking her for help. Leah reported that it didn't calm him 100%, but she saw definite improvement.

She started putting the ThunderShirt on Rex whenever there was a stress trigger. He really liked wearing his "shirt" at these times, as tightly as Leah could get it. She reported that if it wasn't tight enough, "he would stay put, waiting for me to fix it." Smart guy!

Then New Year's Eve rolled around. Leah recalled,

Fireworks are one of the things that stress him out, and between the various local fireworks (shows) and neighbors with fireworks, there were BOOMS galore. At first, I had forgotten to put his ThunderShirt on him, and he was very stressed. He was running laps of stress through the house, barking and generally agitated. Once I remembered...I asked him if he wanted his 'shirt' and got a 'yes!' So I grabbed his ThunderShirt and put it on him. He gave me a big kiss and laid down on the sofa next to me, and within a few minutes, he was enjoying a nice calm nap, as the fireworks continued.

Rex relaxing in his Thundershirt as New Year's Eve fireworks explode. (Client-submitted photo.)

Rex continues to have success with his Thundershirt. After hearing his story and others, I decided I wanted to see for myself. Stay tuned.

Smarty-pants cutie-pie Rex and his BFF, the Thundershirt. (Client-submitted photo.)

Disclaimer: I received a complimentary ThunderShirt in exchange for my honest opinion.

our sidekick, "barf bowl"

The single best thing about working from home as a professional pet sitter is that I get to be with my kids. That's only a problem when one of them is sick, because I can't call in sick to play nurse for the day. Porter woke up at precisely 4:43 a.m. this morning, barfing his brains out. No school. Instead, he gets to go to work with mommy. Thankfully, this mostly means we get to cuddle on the couch while I work away on the laptop, but today we had to venture out to see a few animals. The poor guy didn't want to go at all, and asked if I could call someone to take care of him, but with such short notice, that just wasn't a possibility. So we ventured out with our sidekick, "barf bowl" and completed our visits.

Oh, and if I saw your animal today, rest assured that he saved the actual barfing for when we were just blocks away from home.

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pats on the head feel good

Wow! My first (of many, let's hope) blog award! What a wonderful feeling to be noticed by a fellow blogger. A big thank you to We Live in a Flat for awarding my post, i believe in leashes: my story, recognized in Positive reinforcement doesn't just apply to dealing with dogs, with The Best Moment Award! I received this major award (I'm waiting for my leg lamp in the mail) because We Live in a Flat was inspired by my telling of a life-changing moment. I always love when something good comes of something bad. I accept this award and am flattered to be recognized.

 

The Best Moment Award

‘Awarding the people who live in the moment. The noble who write and capture the best in life.  The bold who reminded us what really mattered – savoring the experience of quality time. (Please check out MomentMatters.com).

RULES: Winners re-post this completely with their acceptance speech. This could be written or video recorded. Winners have the privilege of awarding the next awardee’s! The re-post should include a NEW set of people/blogs worthy of the award; and winners notify them the great news.’

 

I am happy to be able to pass the torch along and award other fellow bloggers with the same honor:

For truly showing what it means to live in the moment and capture the best in life in a canine way, I honor The Lonely Dogs, Take my paw and dream with me. The photos on this blog are beyond inspiring. It was difficult to choose just one post, so please take the time to explore this blog about her "twenty-three incredible rescue dogs that share their lives with me in Mexico."

For making me laugh enough to share again and again, Sara Bran's Notes from the Edge Of Motherhood, Reward Stickers for Adults: Gummy Little Redeemers. Just delightful, and so true! I wish The Best Moment Award came with a sticker.

And for writing a story I've heard, done, told, and felt a million times in and entirely new way, Hey Ma, I'm Home: Don't Break the Pet. Brilliant.

As my predecessor did for me, I would like to add that you are receiving this award simply because your posts and your blogs inspired me. The award is non-obligatory, and you do not have to post it on your blog or pass it on if you do not wish to do so.

It's amazing what a simple pat on the head will do for a person, though. Those pups have it figured out.